Privacy Policy

Last Updated: [10/23/2025]

1. Introduction

Johnson CN (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you provide when you visit our website (johnsoncn.com) or use our information technology, consulting, and managed services.

By using our website or engaging our services, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide

  • Contact details such as your name, company, email address, phone number, and any other information you submit through forms, support requests, or service inquiries.

  • Account information if you access client portals or ticketing systems.

  • Payment or billing details when engaging in paid services (processed securely through third-party systems).

B. Information Collected Automatically

  • Technical data such as IP address, browser type, operating system, referring pages, and general usage data.

  • Cookies and similar technologies to improve functionality, measure performance, and enhance your browsing experience.

C. Information from Service Interactions

As part of our IT and managed services, we may collect limited technical metadata from client systems we manage—such as device names, software versions, system alerts, and configuration data—strictly for service delivery and troubleshooting.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our IT, support, and consulting services

  • Communicate with you about support issues, service updates, and billing

  • Improve our website, products, and service experience

  • Secure our systems and prevent misuse or unauthorized access

  • Comply with legal and regulatory obligations

We may also use anonymized or aggregated data for internal analytics and performance monitoring.

4. Information Sharing

We do not sell or rent personal information.

We may share limited information only:

  • With trusted service providers or partners who perform functions on our behalf (e.g., hosting, email delivery, accounting) under strict confidentiality agreements

  • When required by law, subpoena, or court order

  • To protect the rights, safety, or property of Johnson CN, our clients, or others

  • As part of a business transfer, merger, or acquisition, subject to equivalent data protection safeguards

5. Data Security

We use appropriate administrative, physical, and technical safeguards to protect personal information from loss, misuse, or unauthorized access. This includes encrypted communications, access controls, and monitored data centers.
However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data only as long as necessary for the purposes described in this policy, or as required by applicable law or contractual obligations.
Client system data accessed during IT support or managed services is retained only as long as necessary for service delivery and auditing.

7. Your Rights

You have the right to:

  • Request access to, correction, or deletion of your personal data

  • Withdraw consent for certain uses of your information

  • Opt out of non-essential marketing communications

To exercise these rights, please contact us at privacy@johnsoncn.com.

8. Cookies and Tracking

We use cookies to remember preferences, analyze web traffic, and enhance usability. You can manage cookie settings through your browser, though disabling them may limit functionality.

9. Third-Party Links

Our website may include links to third-party websites. Johnson CN is not responsible for the content or privacy practices of such sites. Please review their privacy policies before submitting personal information.

10. Children’s Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect information from them.

11. Policy Updates

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest revision. Any changes take effect immediately upon posting.

12. SMS/Text Policy

We respect your privacy. We do not share or sell mobile numbers or personal information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third party.

JohnsonCN will only use SMS for status updates to provide you our service. We do not market products or services by SMS/Text.

If you opt in to receive SMS messages from Johnson CN, message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP, and for help, reply HELP.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Johnson CN
Email: privacy@johnsoncn.com
Website: https://johnsoncn.com
Address: 447 Wells Ave N Renton WA 98057